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iOS

My iPhone keeps sending calls straight to voicemail

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Spencerx79x
3: Seeker

Hi πŸ™‹πŸΌβ€β™€οΈ 

 

My IPhone keeps sending my calls straight to voicemail. My texts are fine and receiving them without any issues. I did use call forwarding to voicemail for a few months but this has been disabled and hasn’t rectified the problem. I have followed suggestions online for disabling certain features like silencing unknown callers or announce all calls. Any other suggestions would be much appreciated πŸ‘πŸ»πŸ‘πŸ»

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Spencerx79x
3: Seeker

Thanks for everyone’s help and ideas. Problem was resolved by keying in ##002# and then dialling 1210 and then 1211 and recording a new voicemail greeting. Not sure if the new greeting was necessary but it’s all fixed now πŸ˜ƒπŸ˜ƒπŸ˜ƒπŸ˜ƒ

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7 REPLIES 7
BandOfBrothers
17: Community Champion

There are options to lengthen the time a phone rings before a call goes to voicemail.

And how to cancel all diverts @Spencerx79x 

How-do-I-manage-call-diverts. 

And How-do-I-change-the-length-of-time-before-a-call-goes-to-voicemail. 

Also check in the settings of your iPhone.

Set up Visual Voicemail on your iPhone. 

Just to add does this happen with all calls ?

Dies this happen everywhere or in one place like home ? Check masts via status-checker 

Vodafone customer services via 191 , Live Chat or the Vodafone Social Media Team's via Twitter or Facebook can help Contact-us-for-account-specific-queries. 

If you can as a process of elimination try your sim card in another phone and then see what happens.

Current Phone >

Samsung Z FoldΒ³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

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Spencerx79x
3: Seeker

Thanks @bandofbrothers. I have tried that and still no luck πŸ₯²πŸ₯²

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BandOfBrothers
17: Community Champion

Hi @Spencerx79x 

 

Just to clarify when you say β€œ have tried that and still no luck β€ does that mean a certain suggestion I made,  or them all ?

If you've tried them all including putting your sim card in another phone and this is still happening, and this is happening everywhere you go then your going to need to speak to customer services to have them look at your account.

Current Phone >

Samsung Z FoldΒ³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

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Farai
Moderator

Hey @Spencerx79x, If you're still having issues with this, please drop our team over on Social Media a message. We'd be more than happy to take a look at things on our side too and we'll make sure that nothing on the account is responsible for the issue πŸ‘

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Spencerx79x
3: Seeker

Thanks for everyone’s help and ideas. Problem was resolved by keying in ##002# and then dialling 1210 and then 1211 and recording a new voicemail greeting. Not sure if the new greeting was necessary but it’s all fixed now πŸ˜ƒπŸ˜ƒπŸ˜ƒπŸ˜ƒ

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Farai
Moderator

Amazing news! Thank you so much for sharing your fix @Spencerx79x πŸ˜Š

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Spencerx79x
3: Seeker

No probs. Hope it can help someone else in the future πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

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