Physical sim to esim getting delayed

[csphadke]

I got the new iPhone 15 Pro Max yesterday and so, I had requested for swapping from physical sim to esim via this link https://www.vodafone.co.uk/help-and-information/activate-sim

My mobile network has gone down since yesterday and the request has still not processed. Please help.

[BandOfBrothers]

Are you able to contact Vodafone Customer Services directly by phone or Live Chat @csphadke as this will be the fastest avenue to get this resolved. 

You can also speak with the Vodafone Social Media Teams who have access to Accounts > Contact-us-for-account-specific-queries. 

Also just in case try a soft reboot by turning your phone Off and On if you haven't already. 

If I can be of any further help then please don't hesitate. Take care.  😎 

[csphadke]

Thanks I am going to visit a vodafone shop today to see if they can help. I will post here if the problem still does not get resolved.