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28-06-2022 11:41 AM
Hi, this is an ongoing issue that neither I, nor a few Vodafone colleagues have been able to resolve so really hoping someone can help 🤞
When I'm using my data 4g and 5g, I'm having the following problems:
So far I've been provided the following which have not resolved it:
Things i've already checked:
Please Help
Lizzie
18-07-2024 01:26 PM
Hi @Nadimantar - thanks for reaching out about this and the tests you've already done. Are you not able to use mobile data for all applications that need data or is it just the ones you've mentioned? Is this in more than one location?
18-07-2024 02:35 PM
Hiya... It appears to ONLY be whatsapp related.
On the browser access topic, I have tried both chrome and Firefox
On the WhatsApp app topic, it seems to happen everywhere I have a Vodafone signal - I was in Leeds yesterday and London today.
18-07-2024 03:43 PM
Now it looks like LinkedIn only works on WiFi, not Vodafone network
It's really odd behaviour...
18-07-2024 04:29 PM
@Nadimantar Thanks for confirming this. So that we can go through some checks with you and take some screenshot examples from your settings, please send us a message on Social Media.
18-07-2024 04:42 PM
ok so Control, Alt, Delete - I took out the SIM card and replaced and it all reset
Very odd - thanks for your help