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iOS

Vodafone app

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2: Seeker

I’m having issues with the Vodafone app. No matter which setting I go in, I get an error 6201. 

Searched Twitter and many seem to having the same issue. I’ve deleted it and installed it many times. 

Any ideas? 

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7 REPLIES 7
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Moderator

Hi @gs1982, is it just the VeryMe part on the App that isn't working and how long have you been getting this error for?

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2: Seeker

It’s quite a lot of areas. Veryme, unable to see bills, unable to go into account settings. 

All the same error code! Please help! 

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4: Newbie

Looks like it's known and being worked on.

I'm getting it to and tweeted @vodafoneuk this morning - getting this response

https://twitter.com/VodafoneUK/status/1316671332638171136

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2: Seeker

Good to know thanks - At least I'm not the only one! 

 

 

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2: Seeker

If you've changed the default browser from Safari on iOS, go into settings, Safari and make it the default. Found this fix on Twitter and worked for me.

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3: Seeker

Thanks. This was the fix for me, I’d changed to Chrome (as Safari is useless). So basically Vodafone need to update the app to support a browser change, or at least tell people this is what’s happened.

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3: Seeker

I'm getting this issue a month later on my Android. Default browser is Samsung Internet, not sure what the fix for me would be. 

 

I've already reset the Vodafone app data, didn't help unfortunately. 

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