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Vodafone app

gs1982
2: Seeker
2: Seeker

I’m having issues with the Vodafone app. No matter which setting I go in, I get an error 6201. 

Searched Twitter and many seem to having the same issue. I’ve deleted it and installed it many times. 

Any ideas? 

7 REPLIES 7

MarkD
Moderator
Moderator

Hi @gs1982, is it just the VeryMe part on the App that isn't working and how long have you been getting this error for?

It’s quite a lot of areas. Veryme, unable to see bills, unable to go into account settings. 

All the same error code! Please help! 

Looks like it's known and being worked on.

I'm getting it to and tweeted @vodafoneuk this morning - getting this response

https://twitter.com/VodafoneUK/status/1316671332638171136

Good to know thanks - At least I'm not the only one! 

 

 

If you've changed the default browser from Safari on iOS, go into settings, Safari and make it the default. Found this fix on Twitter and worked for me.

Thanks. This was the fix for me, I’d changed to Chrome (as Safari is useless). So basically Vodafone need to update the app to support a browser change, or at least tell people this is what’s happened.

I'm getting this issue a month later on my Android. Default browser is Samsung Internet, not sure what the fix for me would be. 

 

I've already reset the Vodafone app data, didn't help unfortunately.