Vodafone insurance with Apple Care+

[simax]

Hi all,

Just added full cover insurance on my iPhone 12 and this includes Apple Care+ services as well (cracking value compared to other networks policies!)..... my question is related to the Apple Care+ side of things....

.... on my iPhone settings, it keeps popping up that I have xx days to add Apple Care+ and the warranty part in my settings still only shows 12 months. I presume this will update to reflect 24 months warranty and that Apple Care+ is active? If so, how long does it take to update?

Thanks 🙂

[simax · Accepted solution]

The phone has updated with the info now so presume LSG had to notify Apple.

[Guapsi]

How long did it take to update ? 

[simax]

It took about 3 or 4 days if I recall...... certainly less than a week.

[Guapsi]

Thank you! I’ll give it a few days to see what happens then ! 

[Guapsi]

It’s been more than a week and it doesn’t seem that they have transferred my apple care to my new upgraded iPhone ? Any ideas ?

[Mark]

I'm sure everything's been transferred over as requested @Guapsi, but we'll be happy to check this for you. Pop our Social Media team a private message with a link to this thread, your community ID, full name and mobile/account number as we'll take a look.