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Connect my Internet on mob

Ryanv
2: Seeker
2: Seeker

Connect my Internet on my mobile please ASAP I paid for a bolt on and contacted you today on the purpose my Internet would work. Got told 10 mins waited alot longer. 

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Ryanv 

 

Please check in your phone that mobile data is turned On in its settings.

As this is a public forum I'd suggest to remove your mobile number as you don't want unwanted calls or spam. (Flagged)

Please check in your myvodafone app and or myvodafone online to see if it's showing the data to use.

I assume data has worked before ok before you ran out of your allowances of data.

It may take a short while for the data to work.

Try a soft reboot by turning the phone Off and On and or choose another network in your connection settings and then re choose Vodafone.which might help to refresh the network connection.

Also Please check in your phonethat there are no data limits set.

Vodafone customer service on 191 or Live Chat or the Vodafone Social Media Team via Contact-us-for-account-specific-queries have account access To check what's happening.

There is no account access via this forum.

 

🌈 Stay Safe  🌈

 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.