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25-11-2020 10:43 AM
Vodafone Smart X9 LOSS OF CONTACTS.
I click on contacts, the total list is there but when I click on one; the screen goes blank then goes black you can then click on the home button and it goes back to the home screen. Everything else works!!
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25-11-2020 11:37 AM
In the first instance, try clearing Recent Apps. Sometimes the app gets corrupted in memory and this will force a full reload.
If that fails, go into Settings|Apps and force stop and clear data for Contacts (don't worry, you won't lose anything - though a backup never hurt!).
25-11-2020 11:37 AM
In the first instance, try clearing Recent Apps. Sometimes the app gets corrupted in memory and this will force a full reload.
If that fails, go into Settings|Apps and force stop and clear data for Contacts (don't worry, you won't lose anything - though a backup never hurt!).
26-11-2020 10:52 AM
Many thanks it worked
26-11-2020 10:56 AM
Glad to hear it. That simple action can be your best friend in a lot of perplexing situations.
26-11-2020 05:33 PM
27-11-2020 11:44 AM
I presme you've tried restarting the phone? If that doesn't work, try another Contacts app and see if that works OK. If it does, the issue is with the one you have, rather than the contacts themselves.
27-11-2020 01:26 PM
27-11-2020 03:55 PM
If you've cleared recent apps and data within the Contact app, the next thing would be to Force Stop it. That absolutely means it'll have to be reloaded from scratch and could kick-start it back to life.
27-11-2020 03:58 PM
Thankyou, all sorted now.
27-11-2020 10:40 PM
I've got the same issue with this app on my Vodafone X9 - uninstalled all the updates to the app & it now works .....