Ask
Reply
Solution
18-01-2025 10:15 AM
Anyone else got one of these? Not managed to get 5G Ultra to work yet though, but I know if I ask Vodafone they'll just say it's not supported.
Liking the phone so far, camera seems to produce some good shots. VoWiFi and VoLTE all working fine. Not had an Honor phone before, so will be interesting to see what the updates are like.
Any questions, ask away and I'll try and help.
18-01-2025 07:15 PM
Hey @chistery
I consider myself a Samsung Knight so no I personally haven't used that phone ,but I have watched YouTube reviews of the phone, and it does look impressive.
And yes Vodafone Customer Services do typically use the caveat that if they don't directly offer a phone etc then certain features may not work 😉
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
18-01-2025 07:40 PM - edited 18-01-2025 07:43 PM
@BandOfBrothers wrote:
And yes Vodafone Customer Services do typically use the caveat that if they don't directly offer a phone etc then certain features may not work 😉
Vodafone do offer the phone on the website for pay monthly. https://www.vodafone.co.uk/mobile/phones/pay-monthly-contracts
@chistery As the website mentions this is a 5G Ultra device and you are having problems connecting to the feature, this should be looked into by the Social Team.
19-01-2025 10:51 AM
Hi @AnnS . My current plan is to wait till Vodafone have shipped some and then I'll try calling and seeing what they can do.
23-01-2025 10:08 AM
In an effort to fix it, Vodafone reset my account, and removed my discount and changed my contract end date, and now seem clueless on reverting it all back so now I'm paying more for less. Hmmm
23-01-2025 12:32 PM
Hey @chistery, apologies for the mix up. Pop us a private message via one of our social channels, and I'm sure we'll get everything switched back to normal for you 😊
23-01-2025 04:33 PM
Hi @Mark Thanks. If it's not updated correctly by Monday I will get in touch.
26-01-2025 09:48 AM
Possibly helped by this weeks software update, a menu option within developer options has appeared, however it only shows up when my non Vodafone SIM is selected for data. It lets you select SA+NSA, then swap data back, and Vodafone 5G SA appears.
So Vodafone are doing something to block it, it seems, but I know I'll get nowhere explaining this to a call handler. It's already cost me money in their attempt to fix it, so hopefully as more people get this phone, it might encourage Vodafone to do something.