Mobile phone only charging through Laptop USB

[LesW]

Hi

I have a Vodaphone VFD 710 running Android 7.1.1.

Recently it stopped charging through the normal Adaptor so I tried different combinations of Adaptor and Cable.  Then someone suggested I try charging it using the USB port on my laptop and to my amazement it worked.   Having charged to 100% I then tried it again using my normal plug adaptor but it is still suggesting it’s not charging.

Clearly I cannot carry my laptop around so can anyone suggest what the issue is.

Thanks in anticipation

Les W

[BandOfBrothers]

Assuming there is no dust / debris in the charging port I'd suggest a back up and factory reset @LesW 

As Vodafone Highstreet Stores are temporarily closed due to the COVID-19 pandemic unfortunately you can't pop in to have it sent off. 

[hrym]

That's weird.   The first port of call would, of course, be another charger (and check the mains socket too!).   It doesn't sound like a charging port issue.

Before going down the route of a full reset, it would be worth shutting the phone down and restarting it - this will sometimes fix recalcitrant issues and is a lot less hassle.

[DaneB]

This happens all the time to me @LesW, like @BandOfBrothers has suggested, please check the charging port for any dust or debris - quick tip I use my Wife's earring to clean it out but please be careful if you're thinking of doing this. You wouldn't believe the amount that can fit in there.

[articasgs]

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@DaneB wrote:

This happens all the time to me @LesW, tellthebell @BandOfBrothers has suggested, please check the charging port for any dust or debris - quick tip I use my Wife's earring to clean it out but please be careful if you're thinking of doing this. You wouldn't believe the amount that can fit in there.

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The first port of call would, of course, be another charger (and check the mains socket too!).   It doesn't sound like a charging port issue.

Before going down the route of a full reset, it would be worth shutting the phone down and restarting it - this will sometimes fix recalcitrant issues and is a lot less hassle.