WhatSapp Data Issues

[crispyswinger1]

Hi Having a bit of a weird issue here after swapping to my new contract with a new Vodafone provided mobile phone. The issue is with WhatsApp which now no longer allows me to send or receive messages while I'm on data (3G, 4G etc.). I can only send or receive messages while on Wi-Fi. Symptoms are a clock icon when I send the message which never ever changes or sends while on data. A few seconds after turning Wifi on the message sends as expected. While on data I can browse the web, download apps, send TEXT messages etc. without issues. Any help would be appreciated! Thanks

[BandOfBrothers]

Hello,

A conundrum!

This link is from the Whatsapp page.

https://www.whatsapp.com/faq/en/general/21069306

You may find further help there too.

[powism007]

The Vodafone ‘Securenet’ product has the ability to filter Social Network activity. In my case it meant that I could use WhatsApp for messages but not upload or download videos and images whilst on 3G/4G, but it worked fine on Wi-fi. Visit securenet.vodafone.co.uk from your device to adjust.

[hrym]

As ever, be careful of external links.   This looks like a package you'd side-load and you'd be on your own security-wise with it.

[rubbyroy]

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