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Forum Posts

Why is Vodafone's wifi calling so difficult?

We've just bought 3x Samsung S20 FE 5G's, put the EE sim in one and wifi calling instantly works, the other two are going on Vodafone and Asda Mobile (also vodafone) and neither have wifi calling. Why can't you just make it seemless like EE manage to...

voda89 by 4: Newbie
  • 4261 Views
  • 3 replies
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Internet and MMS settings

Hello, I recently updated my Oppo Reno 8 Pro 5g to 12.1, and received the usual message to download settings from vodafone.It keeps saying download failed. I texted WEB to 40127, but each time it fails to download the settings. I've tried using just ...

tromlui by 2: Seeker
  • 5338 Views
  • 4 replies
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Galaxy watch replacement

So, I collected my pay monthly galaxy watch 5 on 30th August 2022 - very pleased, until I was out of range with my phone and bluetooth disconnected and my watch no longer worked. Assuming that I had done something wrong and preferring to speak with p...

Resolved! Galaxy Z3 Fold Screen Cracking

My Samsung  Galaxy Z3 Fold phone is now just over 1 year old and already the screen is cracking in the Fold. The warranty is 2yrs.  I took the phone into my local Vodafone shop and was told I have to return the phone in person to the Samsung shop in ...

Jacq196 by 3: Seeker
  • 25859 Views
  • 12 replies
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Old sim card still receiving text messages

I'm trying to sort my brothers phone. He has an old phone (a Samsung J5) which has a Vodaphone SIM card.  However, he recently got a new phone (a Samsung S9) and had his original number ported to a new PlusNet SIM card.  If you phone his number it co...

fearless by 2: Seeker
  • 6226 Views
  • 6 replies
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Text

I am not receiving any text message when my phone screen is off. i.e. the power is on just the display is turned off. I have checked blocked numbers, tried a different message app, cleared the text cache, forced stop the message app and restarted the...

Wi-fi calling - trying to get help from Tech Support

Hi.  I am yet another user who cannot get wi-fi calling working on Vodafone.  I recently moved to Vodafone and have since discovered that my phone is not on your list of approved devices for wi-fi calling.  I have a Google Pixel XL, which DOES have w...

aneng by 2: Seeker
  • 2737 Views
  • 3 replies
  • 1 thanks

Vodafone App says my number is invalid

I cannot access the Vodafone app or the Vodafone chat support because both say my number is invalid. I don't understand how this is possible? Is there any way around this to receive customer support?

Resolved! Emailing large Videos from Galaxy J3 (2017)

I can email videos up to 99mb - as I am asked to select 'Resize video' after which the email goes through ok.However, if the video is over 100mb on the phone I have to select 'Trim video' (Resize not available?) It then says 'Done' and I click send. ...

Samdy by 6: Helper
  • 9191 Views
  • 5 replies
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