2 solid lights. No Signal vIII

[Park_Ranger]

I've had a V2 sure signal for quite some time but over the last few weeks it hasn't been working, 2 lights flashing for a few hours, then nothing for a few hours.

Anyway I thought I'd have a new one, a V3, big mistake and now I don't think there was anything wrong with the V2.

New V3 Sure Signal No... 42152667095

So I de-register the old V2 sure signal and try to register the new V3 model, nope it's not having any of that........... See pic

Plug the V3 in, nope it's not having any of that either, power light flashes and 2 right hand lights stay solid orange...... See pic

 The thread these light were copied from, most of the links are broken.

My internet speed is fine, there's not a port or firewall problem.

IP Address 46.XXX.XXX.XX

http://www.speedtest.net/result/4981474248.png

Tracert

Reading the forum here, why is this thing such a nightmare.

Any help appreciated.

[Retired-Wayne]

@Park_Ranger

Your IP address isn’t on our whitelist. I’ve requested this to be added now.

Please allow up to 24 hours for this to take effect.

[Park_Ranger]

Yeah that worked, Haven't actually seen a mobile use it yet even though I have the lowest of a signal here.

Don't understand why I would be off the so called "Whitelist", Iv'e had a ssv2 for ages that has been working OK.

So I probably bought a new v3 unnessarily ( oh well what's £70, it's 70 quid that's what it is ! ) because "somebody" took me off the "Whitelist" !