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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73719 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Sainsburys mobile phone

I believe that Sainsbury Mobile use Vodafone as the carrier, but will a Sainsbury Mobile phone number work with a Vodafone Sure Signal box?

diggygun by 2: Seeker
  • 13675 Views
  • 2 replies
  • 0 thanks

Iphone 5 lost connection with Sure Signal 3

Hello,   My Iphone 5 and Sure Signal have been working ok, but for about a week now they have lost connection (no signal on phone). There have been no changes to iphone config and all other phones are ok with Sure Signal. I have de-registered and re-...

locker by 2: Seeker
  • 11082 Views
  • 3 replies
  • 0 thanks

Sure Signal 1 not working again

My sure signal has stopped working yet again. Dispite deregistering and reregistering as I did last time which corrected the issue, this time it has not worked, All the correct lights are showing but there is no 3G connection to the registered device...

Speed Test Result
MattDMX by 1: Seeker
  • 10091 Views
  • 1 replies
  • 0 thanks

Changing Phone - now no connection to Sure Signal 3

I have changed my phone from an iPhone to a Blackberry (same sim and same number) but the new phone will not connect to the sure signal. The old phone was connecting and working fine. Any advice please?

Resolved! Erratic "uptime" from Sure Signal 3

I hope someone can help.  When this device works it's great, I can actually make a call from home.  However, having had this device for approximately 6 weeks, over the past two weeks the device seems to go offline by itself. I tried a reset, but the ...

Resolved! Sure Signal 3 Not connecting

Hi,  Having problems with my VSS V3 connecting. Please can you help Serial Number * 40124232907  Status activeDate of registration 13/12/2012 20:53:16Your IP Address is 77.96.122.165Your IP Address is 77.96.122.165 Pingtest resultshttp://www.pingtest...

nops by 4: Newbie
  • 18567 Views
  • 13 replies
  • 0 thanks

Sure signal always takes along time to connect

Hi, I have had a sure signal version 3 for about a month but every time I turn it on it takes up to 30 minutes to become connected (the power light is on but the internet light slow flashes). Once it is connected it works fine. Any ideas why? The ser...

gpbutton by 1: Seeker
  • 10994 Views
  • 1 replies
  • 0 thanks

vss ver3

Hi guyssure signal version 3 problems againwhy do i have to reset it on a daily basses due to it droping outwhy do i now not have a connection even after doing all of the reset's/reboots i can findwhy when i try to contact vodafine on line do i find ...

kevvie by 2: Seeker
  • 10547 Views
  • 1 replies
  • 0 thanks

iPhone 5s and Suresignal v.3

Hi. Can someone from the TechTeam confirm that the post below from Dave which was posted in September 2012 still applies and is applicable to the iPhone 5s?Thanks. -----------Hi all, As the Apple iPhone 5 requires a NanoSIM, any customers with Vodafo...

Suresignal and HomeHub4

 Your Sure Signal serial number.40123685576Your speed test results from here.Ping 27ms  Download Speed 36.12Mbps Upload Speed 9.46MbpsYour ping test results from here.Packet Loss 0% Ping 17ms Jitter 1msYour external IP address from here.109.155.154.1...

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Slatz by 4: Newbie
  • 11353 Views
  • 5 replies
  • 0 thanks
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