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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73719 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

iPhone 5s

Hi there. I have just brought two iPhone 5 's. However neither of them will log on to vss. I have got a sim only in a iPad and that works fine. I have reset the vss, however to no avail.Any ideas ?Regards.

Sure Signal V3 solid red light, slow flashing internet light - Solved

An hour after posting this problem resolved. My SS v3 has stopped working - None of the registered phones can see a signal from the SS. The only thing to have changed was the external IP address At the time it had the following light sequence: Light ...

Peterbel by 3: Seeker
  • 9720 Views
  • 1 replies
  • 0 thanks

Huawei G300 - charging problems

I have been having a strange problem for a couple of weeks now. While charging the phone, the battery level: - jumps around all over the place, going from 9% to 67% in a couple of minutes, staying there for another few minutes, then falling back to s...

Clind by 2: Seeker
  • 13415 Views
  • 1 replies
  • 0 thanks

Upgrade and phone no longer working on Sure Signal

Upgraded to an iPhone 5S via the 4G price promise and now the phone won't work on my Vodafone Sure Signal, number etc. has remained the same. Other Vodafone mobiles are working fine.

Can't add new user

I have an Iphone 4S on a pay monthly contract. This works fine on our Sure Signal which we bought because we can't get a signal in our village. Recently we acquired another Iphone and bought a Vodaphone PAYG SIM card because of low usage.We then tran...

Virgin Media Super Hub and Sure Signal

I recently, and rashly I think, just "upgraded" to the Virgin Media Super Hub hardware version 2.0 software version V2.38.01. Since that day, my Vodafone Sure Signal has at best had terrible line dropping and sporadic signal, and at worst simply does...

neil50 by 2: Seeker
  • 15997 Views
  • 12 replies
  • 0 thanks

Sure Signal registration not showing in "My sure signal"

I have had sure signal installed for some time, but there is no "Manage Sure Signal" option in "My Account" https://online.vodafone.co.uk/dispatch/Portal/appmanager/vodafone/wrp?_nfpb=true&_pageLabel=Page_VAG_MyGateway&pageID=MV_6600. The "My Account...

tabby by 2: Seeker
  • 10793 Views
  • 3 replies
  • 0 thanks

vss1 not working agian

stopped working just before christmas done all usual resets can you resync please Sn 21197177955 ext ip 81.153.184.121 ping 18 ms speed 6.4 mbps upload 0.40 mbps Microsoft Windows [Version 6.0.6002] Copyright (c) 2006 Microsoft Corporation. All right...

dalea80 by 2: Seeker
  • 10446 Views
  • 3 replies
  • 0 thanks

Sure signal

HiCan you try help pleasemy sure signal wont reset light 1 & 2 stay illuminted, it wont cycle through the light when I hold the rest button it return to this state when I power back on details belowserial No 21222695484http://www.speedtest.net/my-res...

trawets by 2: Seeker
  • 11002 Views
  • 7 replies
  • 0 thanks
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