2nd Sure Signal doesn't work for a second phone

[AlanSh]

In our house (quite large) I have 2 sure signals - both version 3. The one at the top of the house is working fine for both myself and my wife.

I recently bought a second one and placed it at the other end of the house. I registered both our numbers but only my phone gets a signal. My wife's won't and says "no service". As soon as she walks to the first SS, her phone gets a good signal.

I have tried rebooting the SS and her phone. I have removed and re-entered her number. still no joy.

Does anyone have any ideas on what might be wrong?

Thanks for any help

Alan

[tonyvcarter]

I just posted this against another post. It may answer your question.

A while back I too had two units on the same home network and managed to get them both working for a while. It took me ages and the only way I could do it was to have a different phone as the administrator on each unit.

Then one day something changed and nothing would work. A helpful Vodafone 2nd line technician said he thought it was a miracle that I had got them to work at all as they were not designed to work like that. I deregistered and disconnected one unit and everything started working again.

When I worked I did have multiple sure signals and they all worked fine but I think that may have been because the network was more sophisticated and used managed routers and switches so perhaps the SSs were not visible to each other.

I suspect that you could use two SS3 but only if the network was segmented using VLANs but I'm afraid that sort of thing is way above my knowledge level.

[AlanSh]

Interesting.

I have got them both to work. I reset the second SS, reregistered it and added the second user in again. That seemed to make it work.

If the are not designed to work on the same home network, that is a serious limitation. But mine seem to be OK at the moment.

Thanks for the update

Alan

[tonyvcarter]

Lets hope it works!

The technician I spoke to was very knowledgable (they have a few) and had said he had done some experiments and seen a second SS3 take the first one down.

Now if I could just get a second phone to work on my one SureSignal, my wife would be very happy.............

I do get the impression that the whole Sure Signal system is built on wet string, spit and hope. All very flakey.