HAVING SEEN PREVIOUS POST RESET DONE AS PER INSTRUCTIONS. TOP 2 LIGHTS ON THEN 4TH ONE BLINKS ON AND OFF BUT NO RECEPTION ON PHONE. HAD POWER CUT WHILE AWAY BUT IT HAS ALWAYS WORKED AFTER WHEN WE HAVE HAD A CUT BEFORE.
We were away for 28 days but had people staying in the house so was plugged in at all times. Was flashing on my return but usually resets itself but has not for 48hrs now so I have no signal on my mobile at all
as these may help to resolve issues. They have links to the key things you can do to try and self resolve the issue you are experiencing.
It may also be worth trying a different power supply with the SureSignal (Version 1 & 2 ), as there have been some reports of replacement power supplies solving the issues. They are available on eBay for around £10.
Customer service support-> Call 03333 040 191 then take option 2 three times and finally option 5 – straight to the Sure Signal team.
Does the 4th. light continuously flash or does it eventually stop with all lights briefly flashing before going through the booting up procedure again? .... a looping or cycling effect over and over!
If this is the case, you do require a new power supply.
The main sequence is top 2 lights permanently on and the 4th one on every now and then. I have done another re set as asked to do but come home tonight and it is still no good. Can I presume version 2 and 3 are much better? I have no mobile at all without it and need it to work. I only have a couple of months left on my contract so may switch to EE and have WI FI calling.
Just got in from work and used my old BT Hub power lead and it has fired straight up. Really grateful. Top man. None of the Vodafone Tech peolple would acknowledge and kept saying it would come back!
