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Adding a user to a SureSignal

Anonymous
Not applicable

I've been trying to add a user to my sure signal account to use on my new sure signal device. i keep getting an error message. I've tried a few times to add it. i cant get hold of anyone on web chat and the queue on the phone is too long.

 

the error i keep getting is

We're working hard to fix the issue, so please try again later.: 500, 2004

 

what do i need to do to resolve this and get the user added, otherwise i think i am going to have to return this device and get my money back!

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

If your having issues through the new Dashboard in adding another Vodafone Mobile number then you will need to perservere with 191 or Live Chat via a computer. Try clearing your caches and cookies and or try another browser. 

 

http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/NEW-location-for-the-Vodafone-Sure-Signal-manage...

 

Sure Signal FAQs

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.