Additional Sure Signal

[Penfold89]

Hello can someone re-sync the following Sure Signal as I have move postcodes? (Serial Number: 40133639696) I have updated the settings on my account but the Sure Signal does not connect to Vodafone network (Orange Phone & Bar Lights). Thank you James

[Penfold89]

Testing results for the new Sure Signal:

Ping: 32ms
Download: 1.85Mb/s
Upload: 0.62Mb/s

Serial Number: 401336639696

External IP: 212.188.244.19

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\jamesed>tracert 212.183.133.177

Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2     *      136 ms   126 ms  lo5-tcl2-bng1.router.uk.clara.net [80.168.0.7]
  3   122 ms   126 ms   126 ms  tengige0-1-1-2-tcl2-mse1.router.uk.clara.net [19
5.157.0.17]
  4    25 ms    26 ms    26 ms  195.219.100.61
  5    26 ms    26 ms    25 ms  if-3-2.tcore2.LDN-London.as6453.net [80.231.62.7
3]
  6    25 ms    26 ms    26 ms  ae17-xcr1.lns.cw.net [195.2.21.41]
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

[Ben_H]

Hi James,

Thanks for posting your details.

For Sure Signal to work effectively, we recommend a minimum download speed of 4.13Mbps. As your results are lower, I'd recommend speaking to your ISP about your speed options.

Cheers, Ben