Another micro SD card doesn't work !

[VodaVictim]

Hi all,

I bought a Vodafone Smart Prime 6, with a Samsung Evo 64 GB micro SD card.

The phone can't recognise the card. I've tried everything recommended on this site and the internet. No luck. Shop employees haven't a clue. 

Before I send back the card and try another brand, could someone tell me a brand of card that actually works on this phone ?

many thanks

[VodaVictim]

No I haven't got one laying around ! 

I can't keep ordering this stuff from Amazon and sending it back the same day cos it doesn't work or I want to try stuff out.

Surely someone must have this working with a 64GB card !

[BandOfBrothers]

I agree that's the best way of someone does reply. 

Alternatively you may find your local Vodafone Store may have demo ones lying around you could try in your phone. 

[VodaVictim]

already tried the local stores,

very unhelpful, don't have any cards I could use, not really interested because I didn't buy the phone there !!

They did put the Samsung card in a different phone and it worked, so I know the card was OK.

[hrym]

It's always going to be difficult to find somewhere that will have cards you can try out and there's a compelling reason not to do that anyway: the cards are likely to have been in a number of devices and could have picked up nasties.

I think it was suggested on another thead that the speed of the card might be a factor, but I agree that constantly ordering and returning isn't really practical.  Maybe if you gave it one more go with a basic model from a known brand (I'd stick to Kingston or Sandisk), you might strike lucky.  If you don't absolutely have to have a 64gb card, a 32gb might be worth a try, too.

Edited to add: one final thought.   Have you tried formatting the card in the phone?  That sometimes does the trick.

[VodaVictim]

Hi,

yes have already tried Scandisk, didn't work.

The speed is 48 MB/s for both the cards I tried. Seems to be the standard.

The speed requirement is not specified from Vodafone, so I wouldn't know what else to try.

I can't format the card in the phone, I hit the 'format' command and nothing happens. It does seem to know when there is a card present though.

Perhaps I should get a 32 GB card and try that.

I was hoping someone could give me a brand of card that would actually work.

cheers

[Annie_N]

It can be a question of the speed of the card - I can't now remember the precise details, but for one phone that I had, the larger the capacity of the card, the faster the phone needed it to be.