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12-02-2013 10:13 AM - edited 12-02-2013 10:14 AM
I have just upgrade from a V2 to a V3.
Plugged in the V3 and DHCP on my Asus DSL-N55U picked it up and tried to assign it an IP address however the VSS would appears not to be accepting it, DHCP is logging that its constantly trying to give it an IP.
I then manually assigned the IP to the MAC address and the errors stopped however I am still getting
Flashing Power Light and Solid Amber In Use Light.
I have NAT open and UPNP enabled.
I have manually configured the port forwarding.
I have waited 48 hours now and still the same issue.
It is registered correctly on MyAccount.
I have tried to perform a factory reset however it does not do anything when I hold the reset button down for more than 30 seconds.
The device is registered to the showhome postcode as we are on a new development and our postcode is not being accepted.
Any help appreciated.
VSS Serial Number: 40124242724
Thanks.
Solved! Go to best answer.
13-02-2013 06:57 PM
Right,
Update:
I have performed a router reboot while the SS was off after a hard reset.
I have changed the cable from the issued white cable to a Cat 6 cable.
I then turned on the SS and now its showing some different lights.
I would suggest you upgrade the quality of the ethernet cables you send out!!!!!
14-02-2013 11:47 AM
I can confirm its now working.
I new cable between SS and router resolved the issues.
Please upgrade the quality of the included cable.