Ask
Reply
Solution
20-03-2017 02:53 PM
03-04-2017 04:50 PM
You do need the Google Photos app to enable automatic backup, though. I use Dropbox as well as it preserves the full resolution (for trabsfer to a PC), but you do have to clear it out occasionally as the basic free allowance is only 2gb.
When you get your new phone, go into Settings and look for Transfer My Phone, which may be under Backup & Reset. You can use this to transfer content, including contacts, photos, music and SMS either via wifi or the cloud. Note that a lot of large files will (of course) take longer.
I've used it twice, though on both occasions it was to phones of the same make (which may enable more to be copied). It's a very handy utility and talks you through the process as you go.
When you log in to Google on the new phone, it will also offer the opportunity to restore from another device. That'll install all your apps and those settings that Google backs up. That used to include wifi passwords, but doesn't seem to now.
03-04-2017 05:04 PM
Much better to use OneDrive than Dropbox I would say. Open a Microsoft Live email account (Hotmail, Outlook.com etc) and you get 5 GB of OneDrive for nothing and the OneDrive app will backup full res photos just like Google Photos.
03-04-2017 08:50 PM
04-04-2017 10:55 AM
When you get your phone back, it'll have been reset and will be as it came out of the box, although it should have the latest available version of Android. When you sign in, tick the Restore box and your apps will be re-loaded and those settings that Google backs up will be restored. You'll need to re-do any changes you had to the default settings of 3rd party apps. Data for those apps will be lost. Any content you added yourself (music, photos etc) will be lost and you'll need to restore it from where it was backed up. You'll probably also need to sign in to wifi networks again, although the list may still be there.
You can restore apps manually, if you need to, by going into Google Play and looking at My Apps & Games. There are two tabs: Installed and All. Tap on All and you'll see the full list.
I don't use One Drive, but it's another possibility.