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Big Value Bundle

Jojie83
2: Seeker
2: Seeker

‎22-10-2015 08:10 PM

Why did Vodafone text me on Tuesday and say that my bundle had been updated, then this morning to say my bundle had run out? Should I just ignore the second message?
(I've checked my balance on line & it says I have a bundle. But Vodafone have failed to update my balance/credit on several past occasions, so I'm just sceptical)
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2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

‎22-10-2015 08:18 PM

Hi

 

 

I find that sometimes these texts are automatic and can be occasionally out of sync as an account updates. 

 

Always go by checking your Myvodafone App and or Myvodafone Online.

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

Annie_N
Community Champion (Retired)
Community Champion (Retired)
In response to BandOfBrothers

‎23-10-2015 08:59 AM

And check what 2345 has to say for itself. As well as the initial info, take option 2 followed by option 1, and then you get further info if you take option 1 a second time.