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Billing

christinamorgan
2: Seeker
2: Seeker
I have been over charged and locked out my Vodafone Crap they are
1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion
Hi,

Have you established what the "over charge" is for ?

Ie: Some certain numbers don't come out of your allowance of minutes and texts can convert to MMS.

Vodaphone customer services via phone or Live Chat will be able to clarify for you and return your account to activated when this has been resolved.

Way to contact Vodaphones customer services are in the 'Contact Us ' link at the foot of the forum.

Hope all goes ok for you.

😎

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

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1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion
Hi,

Have you established what the "over charge" is for ?

Ie: Some certain numbers don't come out of your allowance of minutes and texts can convert to MMS.

Vodaphone customer services via phone or Live Chat will be able to clarify for you and return your account to activated when this has been resolved.

Way to contact Vodaphones customer services are in the 'Contact Us ' link at the foot of the forum.

Hope all goes ok for you.

😎

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.