Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Blocked IP ranges

jamie_w
2: Seeker
2: Seeker

‎31-10-2011 08:00 AM - edited ‎31-10-2011 08:06 AM

Hi,

 

We're a UK ISP who were recently assigned new IP ranges by RIPE and have noticed that customers on our new IP ranges are unable to use their Sure signal devices. This is presumably because our new IP's are being firewalled by yourselves. We have verified this by routing the same devices over our previous ranges, which enables them to connect fine.

 

If possible can you forward this range onto the relevent department or provide me with the details for somebody at Vodafone we can contact regarding this. 

 

The affected range is 31.205.0.0/16

 

Thanks,

 

Jamie

0 Thanks
120 REPLIES 120

gommog
4: Newbie
In response to thecrown

‎18-04-2016 09:00 AM

@thecrown

 

Best of luck, i've been trying for over a month now, i agree there should be a number we can call but vodafone don't seem to think this would be a good idea.

 

@Wayne

 

Is there any chance you can let me know yet? What would you like me to ask my ISP? Simply fobbing me off because this is beyond your technical knowledge isn't acceptable.

0 Thanks