Bought a data pack for my 3G dongle, but not appearing in credit remaining

[AlexDonneDavis]

Hello there,

I purchased two separate data packs for my 3G dongle which I am using with my laptop, however it's not showing in my credit remaining, even though the payment for both were successful. 

I purchased a 3GB 30days one and then 250MB 30 day one, just to see if the first one hadn't gone through properly. Both I purchased online using a Debit Card through my Vodafone.

How long should it take to appear on my balance, or is there a problem?

Thanks.

[Michelle]

Hi AlexDonneDavis,

It can take up to 24 hours to show.

If this still isn’t showing, please contact us here and we’ll look into it further.

Thanks

Michelle