Broadband firmware version: 5.4.8.1.271.1.59 DNS issue

[GREGOK01]

I lose connection to Broadband at least once a day (often more), and then I get a DNS error message. Resetting the Connect router solves the issue, but as I work from home, this can result in losing data that I'm working on. Anyone know how to resolve?

Thanks

[BandOfBrothers]

Hi

How long ago was your activation date ? I ask because in the extreme it can take up to 30 days to fully settle. 

Vodafone Broadband Tech Teams are available on 

Got a question?

08080 034 515

(free from all UK landlines and mobiles)

Lines are open between 8am and 11pm, seven days a week. 

What-should-I-do-if-I-m-having-problems-with-broadband-connectivity

[GREGOK01]

Hi

I've been with Vodafone since May - this problem started about 8 weeks ago

thanks

[BandOfBrothers]

Ah okay. 

Please do then give them a bell as they maybe able to check from their end. 

[PeterGMc57]

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@GREGOK01 wrote:

I lose connection to Broadband at least once a day (often more), and then I get a DNS error message. Resetting the Connect router solves the issue, but as I work from home, this can result in losing data that I'm working on. Anyone know how to resolve?

Thanks

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@BandOfBrothers wrote:

Hi

How long ago was your activation date ? I ask because in the extreme it can take up to 30 days to fully settle. 

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@BandOfBrothers

Are you suggesting that DNS takes 30 days to settle??

@GREGOK01

Have you set alternative DNS servers in the router user interface? THey are under the Internet tab in "Expert" mode. Take a look at this

http://www.computerworlduk.com/security/best-6-free-dns-services-2016-boost-internet-performance-sec...

[GREGOK01]

Hi PeterGMc57 - have just applied new DNS servers - will see if that helps and let you know.

thanks