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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73716 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203305 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Network issue

Post Title: 'First half of post code - Area' e.g. La11 6rx 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?No signal in house whatsoever.Have to travel half a mile.  2) What is the full postcode (...

VODAPHONE MICRO SIM FOR DAD'S NEW PHONE?

Hello...My Dad's a Senior Citizen and currently has a very classy but  'older' Motorola flip-phone.He tops up when necessary via Talk Mobile (now owned by Vodafone). The Vodafone network, not surprisingly is used by Talk Mobile....Dad's very computer...

kwil by 2: Seeker
  • 3468 Views
  • 6 replies
  • 0 thanks

Helper to a Newbie.

Not sure what to say here but I was promoted to "Helper" with a fanfare of emails despite never having said a good word about Vodafone Broadband and its non working router. Now I find myself reduced to the rank of "Newbie" again without an infraction...

WillVXR by 4: Newbie
  • 1031 Views
  • 1 replies
  • 0 thanks

Poor signal since mast maintenance last week in around market drayton TF9

Having no phone signal all last week due to mast mainteneance and im now suffering from low signal in this area, it was up and running since 6pm friday but signal has been rubbish, on the vodafone website the maintenance was to improve vodafone but i...

cbs01 by 2: Seeker
  • 1376 Views
  • 4 replies
  • 0 thanks

SW1H 9LA , WESTMINSTER

---------------------------------------------TEMPLATE-----------------------------------------------1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?All the area around me has low connectivity2) Wh...

ugh82 by 1: Seeker
  • 791 Views
  • 1 replies
  • 0 thanks

Resolved! Broadband

Does anyone know when exactly I need to swap over my modem

Sure Signal Whitelist

Hi Vodafone, I have a customer that has just changed ISPs from BT to Airband. Their Sure Signal works fine through the BT router, but when connected to the Airband router will only show a flashing power light (red) and the middle & right icons solid ...

Connecting my Synology NAS (DSM 215J) & TP Link Power Line (AV 200)

Hi I do hope I can get some assistance either from VF or maybe from members.  I am a a senior citizen who has been enjoying the use of a Synology NAS for some years as a file server for my PC as well as a media server for my TV.  Joined VF yesterday ...

Crashmoe by 3: Seeker
  • 5343 Views
  • 10 replies
  • 0 thanks

Defaulted Vodafone account on my credit file

Hi I have a defaulted sum of £156 on my credit file from vodafone,this occured because when vodafone changed their billing system, they added six months to my contract. After much arguing with vodafone, I was advised that the best way to deal with th...

delta1 by 2: Seeker
  • 676 Views
  • 3 replies
  • 0 thanks

Customer Service/Loyalty

I have to express my disappointment in the customer service I have received in the last year from Vodafone.  All starting with the delivery of a handset - which resulted in me writing a letter to the CEO and when I received no reply I sent again this...

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