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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? In my house, and wherever the signal drops from 4G to 3G 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want t...
Hi,I am trying to setup a multiple Sure Signal (SS) verison 3 device solution which appears to encounter issues after 1 unit is plugged in. Which I believe points to a SS frequency issue. I am yet to find evidence that multiple SS devices cannot be...
Hi We are having major hassle wilst trying to connect our SS3 to Vodafone. Currently I suspect that our external BT IP address maybe the issue. Can you advise if the following IP is whitelisted for the SureSignal service?IP: 217.41.65.190 If it isn'...
Since receiving a text a few weeks back about improvement to mobile signal in our area PE34 3FB we have had no signal. We have a Samsung 7 and a new Samsung 8. I have checked for network problems and there are none in the area. We do not have the sa...
So just joined Vodafone, bought a sim and a freebie bundle from a voda shop. The guy in the shop said it take 30 mins to activate, however I still have not got a data connection and this was about 6 hours ago now. I can make calls and text just can’...
Hi There, Sure Signal powered on and first two lights are solid (pictred attached) but doesn't Connectmy internet speed : 80 Mbps download 25 Mbps uploadMy external IP address 81.101.60.25 my Sure Signal serial number:42170329199 Please help me out....
Is it possible that the tech team can confirm that a sim only account was canceled on the 7/6/17. On the 4/6/17 I applied for a sim only contract. Cut a long story short, while applying I had a touch of finger trouble, and ended up with two contracts...
Hi, I have a £10 bundle that renews every month. I have 20 days left of this particular bundle, which is confirmed via the app. Yet I keep getting texts from Vodafone saying it's expired. Anyone else having this problem/ how do I make sure I'm not ch...
I haven't even used the dongle yet and it says I have £25 extra charges, one page says "£25 line rental" despite it being a mobile broadband dongle. What's with these extra charges and why wasn't this previously mentioned...? It says it has nothing t...
i was told when i upgraded to the s8 i had to order the gear vr 2017 after i had recieved the s8,how do i do this?
