Caller ID stopped working on my incoming calls on Apple iPhone 5s

[nickstagg]

Caller ID stopped working on my incoming calls on Apple iPhone 5s

For some reason Caller ID has stopped working on my incoming calls - I am not aware that I have changed anything in my phone that would cause this - can you advise please ?

[BandOfBrothers]

Hi

Make sure none of your contacts are duplicated in the Contacts App 

If none are then reset your iPhone. 

On the iPhone hold down the Sleep/Wake Button and Home button together until the Apple Logo shows. Then On seeing this Apple Logo release both buttons ,and the iPhone will reset , which has been known to clear most glitches.

Settings -> General-> Reset -> Reset All Settings.

[nickstagg]

I don't want to see my own caller ID !!

I mean it doesnt match up numbers in my contact lists to names - it just shows the number.

[BandOfBrothers]

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@nickstagg wrote:

I don't want to see my own caller ID !!

I mean it doesnt match up numbers in my contact lists to names - it just shows the number.

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Yes sorry I edited my post as you re posted. 

[BandOfBrothers]

If the resets do not help along with Settings -> General-> Reset -> Reset Network Settings then please contact Customer service on 191 or Live Chat and they can check your account for you. 

[nickstagg]

That appears to have resolved the problem thank you.

I would rather stick my head in a blender than call your support staff on 191 or even think about a support chat....utterly useless and on occasion down right offensive. Do they know they work at a call centre or are they under the illusion they are more important than anyone else ?

[BandOfBrothers]

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@nickstagg wrote:

That appears to have resolved the problem thank you.

I would rather stick my head in a blender than call your support staff on 191 or even think about a support chat....utterly useless and on occasion down right offensive. Do they know they work at a call centre or are they under the illusion they are more important than anyone else ?

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Hi,

Good to hear that resolved the issue. 

Just to note that I am also a Customer just like you.

Anyone that works for Vodafone have the logo next to their name.