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07-08-2017 11:28 AM
The charges guide is within the terms and conditions section > https://www.vodafone.co.uk/terms-and-conditions/#
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07-08-2017 12:27 PM
Hi @nbtstat
You will be calling a Voipfone number, (internet number), this means the charges will be set by the provider with mobile companies charging as premium rate, out of bundle and significantly more than using a landline.
If you want to avoid the charge, you could always use Skype from your PC.
You will be able to find more information on Voipfone from Google.
09-08-2017 12:36 PM
that's exactly what it is -
When you sign up with Voipfone you automatically receive a free 056 telephone number which can be called by anyone anywhere.
The 056 number ranges form part of the New Voice Service (NVS). This has the format 056 xxxx xxxx. This is a new number range specifically for Internet Telephone companies. Like the Voipfone numbers, calls between 056 numbers are free but unlike them, they can be dialled from any telephone anywhere.
When someone calls a 056 number from the UK using an ordinary telephone, the caller will be charged at the NVS call rate.
When they are called from outside the UK they are charged standard international rates.
These numbers are very new and you may occasionally find that calls from some telephone operators in the UK or abroad may not connect.
http://www.voipfone.co.uk/what-is-a-0560-number.php
Samsung A52S 5G - SM-A528B/DS
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Huawei P30, P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac