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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73736 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Software Update Download Time

Got a notification about a software update for my Vodafone Smart Ultra 6 astound 3 hours ago and decided there and then to go ahead. However, after the said 3 hours the download is still only 25% complete. How long do these things take?

bolo by 12: Established
  • 5384 Views
  • 9 replies
  • 0 thanks

Resolved! LL71 - Anglesey

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?1) Unable to travel to check2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? 2) See profile3) Does the issue occur if you try ...

mdw718 by 3: Seeker
  • 7381 Views
  • 2 replies
  • 0 thanks

Second sim on the same contract

Since I got my iPhone 7+ it's great but rather bulky and there's times when I'd rather use my smaller iPhone 6. Is there a way to have another SIM card - presumably would have to have another number - but still uses the allocation of minutes and data...

Sure Signal Will not connect

The issue you’re experiencing: The device will not connect. I have tried resetting several times What light sequence you're seeing:Power light FlashingNetwork Light permenant on (Amber light)In Use light permenant on (Amber light)Your speed test resu...

Doffie by 2: Seeker
  • 5218 Views
  • 1 replies
  • 0 thanks

Resolved! extremely poor customer service

I am extremely disappointed with Vodafones lack of customer service. With absolutely no regard for consumer satisfaction, they have ignored my pleas for help in dealing with a very serious issue and have robbed me of almost 100 pounds.    At first I ...

Very poor network coverage -- Pathetic service provider

I am suffering from a very poor network coverage while browsing, chatting and calling with Vodafone 4g bundle. Vodafone network is soo bad even in London city and feeI me surprised why I am paying £73 p/m. It's really a dumb service provider, I think...

Resolved! Can't top up with bank card

Hi Vodafone, Tried to Top Up my credit for my Pay as you Go account yesterday. First I topped up my GF's phone with my bank card, no problems there. Then I tried it for my phone, kept getting the message that vodafone was unable to take the 10 pound ...

Please Verify Vodafone Smart Prime 6 on Google Play

Can someone from the Vodafone team please get in contact with google and verify the Vodafone Smart Prime 6 please.It would be useful because then I could download the new Nintendo games thank!

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