Archive

This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74045 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229907 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

NSC.JPG
VodafoneUK by Administrator
  • 204007 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

data protection

On boxing day I rang to make a payment to Vodafone, everything went fine and I then went to families for the day. In the afternoon I received a Whatsapp message off a random number saying Hi how are you etc.... thought nothing off it just knew i didn...

emma0500 by 2: Seeker
  • 16260 Views
  • 3 replies
  • 1 thanks

Android 6 (Marshmallow) and smart ultra 6

My query is about a smart ultra 6 and the update to Android Marshmallow. I have found a few bugs in the update to android 6.Can anyone in the quality team help asap.  1:- There is no option to turn the alarm off, when it goes off for the first time a...

Two Extra Line Rentals on my Account for the previous 5 Months!!!!

Good afternoon All. Just before Christmas I happened to notice I had been paying an extra £90 for the previous 3 months(Starting in Sept. .16) a couple of days before my own monthly bill comes out. Once I realised this, I did ring up the customer ser...

Resolved! Sure signal box

My sure signal box gets very warm, is that normal?

Resolved! Vodafone Smart Tab Prime 7 Voice to text

Today I received a new Vodafone Smart Tab Prime 7 Tablet.I opened Google Docs to try dictating to a new doc and the microphone shows but remains turned off.I am sure it is something really simple but I have no idea. Tapping the icon does nothing at a...

Data works but all calls drop when roaming in Brazil?

Currently roaming in Sao Paulo, Brazil. Data works fine (a bit patchy, but ok most of the time) but I cannot make any outgoing calls, either locally or back to the UK. Just three beeps and 'call failiure'. I have tried.... Resetting Network Settings ...

dnwill by 2: Seeker
  • 6950 Views
  • 3 replies
  • 0 thanks

K3772 dongle and Windows 10

I have just updated to a refurbished computer with Windows 10 and have a K3772 dongle of about 2012 vintage. Can I upgrade this dongle or will I need a more recent one. Presently on an xp machine.

Vodafone broadband router - fundamental flaw

Just got online with Vodafone and have immediately discovered a significant limitation, that seems to be widely known for a long time!I cannot connect to my wired devices using my wireless phone. I use apps to control my smart TV, I use apps to FTP t...

Online Payment Issue

Good morning, so where to start, I have been with vodafone for 7 years, and always pay my bill online using my credit card. Four months ago i did just that, only for the website take my card details then to the card secure page , collect payment but ...

kevsmt5 by 2: Seeker
  • 8383 Views
  • 4 replies
  • 0 thanks

BB10 software update

just had a software update to 10.3.3.1435now the bluetooth function has stopped workingseems a common fault, but cant find a solution. 

Labels
Top Thanked this week