Hello
My SS is successfully connected to Vodafone (lights, one, two and four lit and solid), but the two phones registered with the box are no longer able to connect.
Everything was working fine until I changed my router. On plugging into the new router the SS went through its connection process, connecting successfully with Vodafone but my phones could no longer connect to the SS. I tried reconnecting to the original router, again the SS went through the process of connecting itself with Vodafone successfully but still the phones can not connect.
I've tried factory resting the SS and and deregistering it and deregistering it in my account. I've also tried switching airplane mode on and off on my phones and removing and reinserting the SIMs.
The position now is that it's connected to my original router (BT Home Hub), has the first, second and fourth lights lit but neither of the registered phones (an iPhone 5 and and iPhone 4S can connect).
Is is possible for you to reset things at your end?
The SS serial number is 21197242478
With thanks for any help you can offer.
