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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73850 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203968 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

I phone touch pad not responding to passcode

Hi can anyone suggest any answer to this.  It will only take one or two of the keypad numbers cannot get the touch screen to accept the numbers.  Have done a hard reset and worked once!The phone is only 18 months old.Have been to Vodafone shop today ...

Pudsey32 by 2: Seeker
  • 8180 Views
  • 2 replies
  • 0 thanks

Ring and notification tones change on their own

I have had a Vodafone Smart Phone 6 for a couple of months. I have a problem that the ring and notification tones (I use my own downloaded ones)  sometimes chang on their own foe no reason and I have to change them back. Anyone any clues what I can d...

BlackBerry priv

Marshmallow update please.

andy786 by 2: Seeker
  • 6306 Views
  • 1 replies
  • 0 thanks

Itemised usaged - 90 days!

Hi, I have problem with my account, I can not see more than last two days in ITEMISED USAGED. Wednesday, in webchat the man told me, no problem.... Give me an hour and you will see, I saw nothing. Yesterday, in web chat the man told, me visit VF shop...

caplova by 2: Seeker
  • 18051 Views
  • 5 replies
  • 0 thanks

VSS V3 Stopped Transmitting 3G

Hi, A few days ago our VSS V3 stopped tramsitting 3G, we have a second VSS which is a V1 stil working ok. Have tried resets etc but still not working. Ping 30ms Trace Route Tracing route to 212.183.133.177 over a maximum of 30 hops1 1 ms 1 ms 1 ms BT...

Sure Signal not functioning - admin please help

I'll be brief: New sure signal (other one blew and I had to pay for this - sore point not for this thread). Active lights operations (two left hand most white lights) Sure Signal V3 Internet tests functioning (no surprise as nothing changed)  It's no...

Sure signal admin page not working

Sure signal admin page not working. I used live chat they said it was fixed and to wait 1-5 hours I did and it's still not working. I need to add a new phone!

tornal by 3: Seeker
  • 16265 Views
  • 5 replies
  • 0 thanks

Sure signal V1 stopped working

After 4 years of no problems my sure signal v1 has stopped working. Lights 1 and 2 come on solidly, then light 4 flashes for a while and then all lights go off. It then repeats this process. I have tried resetting it but still the same. My internet c...

Graham14 by 3: Seeker
  • 17561 Views
  • 11 replies
  • 0 thanks

Sure signal v1 not working, only first two lights lit

Hi, my sure signal has stopped working after 4 years with no problems. At the moment only the first two lights come on, the fourth doesn't reach the flashing stage. I've tried a new power supply and resetting several times. It was for a while just cy...

Graham14 by 3: Seeker
  • 14876 Views
  • 3 replies
  • 0 thanks
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