Can't access the internet on iPhone 5 while on roaming

[NeerajSingh]

Hi, I have UK Vodafone SIM and I am trying to access the internet on roaming.I am currently in Australia. When i try to access any site using safari , I am getting error "Could not activate cellular data network , You are not subscribed to a cellular data service". If i insert the same sim on Android phone, I am able to access the internet. Please help to resolve this issue.

[NeerajSingh]

Can someone please help ? I am awaiting response since 3 days

[Jenny]

Hi @NeerajSingh

I’m sorry to hear of the problems you’re having.

Please check your network settings and make sure that both Mobile Data and Data Roaming are turned on. You can do this by going to Settings > Mobile.

Thanks,

Jenny