Cancelling Pay Monthly Dongle.

[btlg]

I've read some of the other topics regarding this and have emailed the correct details 3 or 4 times now, to which I have recieved no reply!

I have no use for it anymore and don't appreciate paying for it. So I went in store this morning to be told you couldn't do it there. Useless.

And that it had to be done online! I've tried this and still, no reply!

So frustrating.

[btlg]

Well thanks for your replies!

[DaveCD]

Hi btlg.

First of all a very warm welcome to the eForum, it is great to see new users here! :smileyhappy:

I am sorry that you feel you have no use for your Dongle and would love to help you resolve the disconnection issues you are having.

As this is account specific I will need some more details before I can action anything, so I have sent you an email for you to complete and reply to, once I have received this then we can progress. :smileyhappy:

Hope to hear from you soon.

Many Thanks

DaveCD

eForum Team

[btlg]

I have unlimited broadband at home now so def no need.

And I've not received anything and it's not been filtered to my junk box. 😕

[emmalou1989]

I also want to cancel my dongle but I cant see where to do it on my account online =( helpppp!!!

[Retired-James]

Hi emmalou1989,

You don't need to worry as we can get this sorted for you.

So we can do this I have sent you a quick email, please reply with your details and one of the team will be able to get this sorted for you.

James