Connection failed due to incorrect APN setting (Vodafone es 3G)

[tcgreen92]

So I bought an unlocked HTC Wildfire S, my dad bought a new phone and gave me the SIM card since he wanted to keep his number.

However, I can't seem to connect to 3G network (Vodafone es 3G)

I set the APN settings as:

Operator: - Vodafone (Airtel)
GPRS APN: - airtelnet.es
Username: - vodafone
Password: - vodafone

...Which I found online somewhere.

I select the 3G network from the searched networks and it says "registered on network", but then I go back and it says "Connection failed due to incorrect APN setting".

Do I have the wrong settings?

I am a pay as you go customer in Spain, I bought this phone mostly for 3G capabilities, what is the problem?

EDIT: I found these APN settings:

ac.vodafone.es

vodafone

vodafone

But then got the error "Your SIM card does not allow a connection to this network"

Edit #2: Just tried to connect and it worked? I managed to load web pages fine. Maybe the new APN settings had to process? Or was it because I disabled Wifi? Either way - working now, so I'm happy.

[Retired-Simon]

Hi tcgreen92

Thanks for letting us know that you've been able to update the APN settings to work with your device.

Your APN settings should work on the mobile network regardless of whether you have WiFi set to ON or OFF on your phone, however it is always worth checking that the APN's are correct for the network provider that you wish to use.

The APN's that you have provided on the post are correct for Vodafone ES so in future if you ever need to revert to these again keep the details in this post handy.

Thanks

Simon

[hannahfurrer]

Hi there,

I also got a Vodafone pay as you go SIM in Spain, it has worked fine before but this time when I changed over to this SIM it would not let me connect to the mobile network with the same error message.

I have tried it with these settings:

APN: airtelwap.es
usuario: wap@wap
contraseña: wap125
Proxy: 212.73.32.10 
Puerto: 80 

Are these wrong? Could I maybe message someone my details so that they can check if there's something wrong with my connection?

Thanks in advance

Hannah

[Sukhi]

Hi hannahfurrer

Welcome to the eForum

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Thanks

Sukhi

[Rozdo01]

I am having a similar problem with my HTC one mini.

I cant access the internet via the Wi-fi but when I try to access the internet remotely it says

"Connection failed due to incorrect APN setting"

I've gone into Mobile network settings/Access point names/Vodafone UK Contract

The settings are

Name- Vodaphone UK Contract

APN-wap.vodaphone.co.uk

Proxy-not set

Port- Not set

Username-wap

Password-*** (unknown)

server- Not set

Im not sure what I need to do to get it work, so any help would be appreciated as it is very frustrating 

Many Thanks

[hrym]

In Settings|Networks|Mobile data|(and possibly More, there may be an option for "get settings from provider.   If there is, tapping on it should install the correct APN and delete any others.   If not, the phone thinks what it has is correct.  You can also text the word WEB to 40127.   Some people report not getting a response to this, but check your settings again as they sometimes install silently.

If all else fails, you can enter the settings manually and the details are here.  Make sure you use the appropriate ones depending on whether your PAYG on on a monthly contract.