mms can't send or receive htc m8

[sean1888]

Recently had to change SIM but now I can't send our receive mms , tried texting the Web text, removing the SIM and turning off, going to another network then back onto Vodafone but nothing seems to be working

Please help

[thesoupdragon · Accepted solution]

You can Ring 191 for Customer Services or use Live Chat to speak to a CS agent.

Ask them to make sure that MMS has been provisioned on your Account properly. Explain that this only started since the SIM swap.

It can take upto 48 hours for the eForum Team to get to your post, so it will be worth trying CS first!

TSD