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17-04-2016 09:40 AM
17-04-2016 09:53 AM
Hi @Tayjay2001
The first thing to look at are the settings. If you refer to the link below, you wil be able to find how to get the settings sent by text. If these do not work, scroll down to device guides.
Help and Support - How do I set up my phone for internet access
If there are still problems, it might be an idea to check the coverage for your area. This can be done by going to the Coverage Checker at the top of the page or from the link at the bottom.
Live Chat will be able to access your account and make sure there are no restrictions from Vodafone's end.
17-04-2016 10:02 AM
17-04-2016 10:19 AM
Hi,
It has been discussed before that if the phone is an import model then that can cause issues.
Can you try your Sim Card in another phone as a process of elimination to rule out the phone or sim card that may be at fault.
Does this happen everywhere or when at home. I'm thinking it Could be your local masts.
Current Phone >
Samsung Galaxy s²⁵ Ultra 512gb.
17-04-2016 10:33 AM
17-04-2016 10:47 AM
Hello,
That's possible.
Can you try your sim card in another phone to test ?
Current Phone >
Samsung Galaxy s²⁵ Ultra 512gb.