Content Control / My Device unavailable

[ste123]

I want to turn off Content Control but when I go to "My Device" I get this message:

Sorry!

Unfortunately this functionality is currently unavailable.

Please help me, thanks

[CupraR]

Hi.

If at all possible mods, could you send me the email to get my content control lifted off too please?

[Retired-Lee]

Hi CupraR,

An email is on it's way to your registered eForum address. Please reply with the requested information and we'll take a look to see if your content control is in place or not.

Did you know you can lift this for yourself at MyAccount?

Cheers,

Lee

[CupraR]

Hi Lee

Replied to your email thanks.

Regarding switching it off within "My Account" I am unable to do it as an error keeps popping with the "sorry" message.

[adrianyoung]

"Did you know you can lift this for yourself at MyAccount?

Cheers,

Lee"

Lee, its unavailble. i have went to the device setting tab and it says:-

"Unfortunately this functionality is currently unavailable."

I would like my content control lifted, how can i do it if the service is unavailable?

---

[hackling]

Can I have this email sent to me too please?

Thanks

[daffi85]

Content Control seems utterly useless atm, they had an outage today where it couldn't identify users and recently it has started restricting apps.

[Retired-Martin]

Hi CupraR, adrianyoung and hackling

So that we can help to remove the content control bar from your numbers I have just sent you an email. If you can reply back to that with the relevant information we can then get this sorted.

Thanks

Martin

[CowBoyupinwest]

Im having the same problem keep getting sorry message and nearly everthing i go on on the vodafone site gives me error, can you send me a email aswell please thanks! i need content removed and im no where near town

[CupraR]

Thanks Martin.

But Dave has already told me he has sorted it out for me. However I have yet to check it out.