Content control on ipad

[Ru39326]

Hi.

I dont have content control in place and suddenly today my ipad is playing up. It appears to have developed its own content control and diverts me to Vodafones website when searching. Any thoughts? I can load the same sites fine on my phone

[BandOfBrothers]

Are you able to use Google Chrome instead of Safari or visa versa just to check its not the browser at issue. 

Is the iPad WiFi or WiFi and Cellular ?

If the latter then customer service on 191 can check the content control settings for you as well you can in your myvodafone. 

How-do-I-switch-off-content-control-on-my-mobile-device.

[AnnS]

Hi @Ru39326

The first thing to do is to log onto your online account and make sure content control is not activated. You also need to clear the cache and cookies

If you still have problems, for quickness use live chat or call Vodafone for account access or wait for one of the forum Team to to get in touch.

[Tash]

Please let us know how you get on after speaking with us @Ru39326.

We'll be happy to offer further assistance should you need us