Cost of Sure Signal

[Tom5865]

I'm after a Sure signal box and dont know the correct price! ive rung customer services and was transferred around 4 times. First someone called luke told me that the box was £25 as im an exsisting customer, then when i finally got through to someone else they said it was £50 and ive no proof that 'Luke' told me it was £25!

Personally cant believe that the box isn't either free or a smaller fee than £25 espicially as i pay vodafone £££'s a month with all the contracts i have with them! 

checked Vodafones website says £50 i certainly dont want to give £50 when i was told there is a deal for exsisting customers.

how much did everyone pay for their sure signal box direct from vodafone?

[philip42h]

Mine cost me £160 direct from the website, and was well worth every penny ... it's saved me well over £1,000 in travel costs since ...

However, prices have dropped a little since then. As you say, £50 is the current online price. 

[Tom5865]

£160?! 

wow don't you think vodafone should have given you one for 'free' or at a reduced rate?

I understand vodafone are a business and not a charity but sureley there is a way around theses costs (i know its only £50 and no other company offer this service) but if vodafone pushed ahead with giving their customers who upgrade their contracts on £20 + a month a box at say an extra cost of £1 a month they could gurantee a excellent 3g signal at home. anyone with a contract of over £40 should be given one 'free' when signing a new contract. lets face it they arnt that much to make and the customers jumping ship would make the costs up  

[Tom5865]

another update lol got off the phone to vodafone after there annoying sales staff keep ringing me regarding an ipad 3 which i already got from them... he told me to ring 191 say im not getting signal and i will get it free just dont tell them his name, and make sure im 'pushy' lol will give it another go later!

[philip42h]

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@Tom5865 wrote:

£160?! 

wow don't you think vodafone should have given you one for 'free' or at a reduced rate?

I understand vodafone are a business and not a charity but sureley there is a way around theses costs (i know its only £50 and no other company offer this service) but if vodafone pushed ahead with giving their customers who upgrade their contracts on £20 + a month a box at say an extra cost of £1 a month they could gurantee a excellent 3g signal at home. anyone with a contract of over £40 should be given one 'free' when signing a new contract. lets face it they arnt that much to make and the customers jumping ship would make the costs up  

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Since you ask, no, I don't think Vodafone should have given me one for free. I would rather like them to provide a proper 3G signal from a mast near where I live, but for the time being at least they don't. I agree that they could factor the costs of the SS into monthly contract charges and hand them out for 'free' to customers in low signal areas, and, as I understand VF do or have done.

The issue for me is that I don't have a VF contract - it's a works 'phone. Investing in an SS means that I am able to work from home on days that I don't absolutely need to be somewhere else - I don't need to travel just to get signal. That saves me 2 hours on an 80 mile round trip and a couple of gallons of fuel each day saving around £13 in fuel alone each time I don't go into the office. If you take the running costs per mile including depreciation it's its nearer £30 per trip! So, for me, the business case stacks up quite quickly. I was still dead peeved when VF dropped the price to about half within days of my buying one, but that's what you get for being a reasonably early adopter.

My point is that if an SS isn't worth £x to you, don't get one ... it's entirely your choice. And good luck with the quest for a bargain!

[msemwall]

I have two contracts which are £67 each month. I am paying £50 for the box as the signal in my area is rubbish. I think it is not Vodafone's responsibility to pay for the box. Once you have sure signal you can connect 4 lines to it and the quality will be excellent.

You can spread the cost to £5 per month.

[Tom5865]

If you are willing to pay £67 a month per contract and then are willing to pay £50 you are obviously vodafonea favourite type of customer. Price isn't bad tbh but when you are paying Vodafone over £250 a month it would be nice to have the best possible 3G signal and for the price it costs them u would think they would be willing to discount it abit. I was more than happy paying £25 for it but then being told its £50 knocked me abit.

It is also a service which I believe only Vodafone offers, so they should be praised for providing it when no othe networks do!

[DaveCD]

Hi Tom5865

Thank you for your posts.:smileyhappy:

I see some good points have been raised on many views which makes for interesting reading.

The cost for the Sure Signal is now a set price of £50.

If you would like to discuss this further please follow the instructions on the Private Message I have sent to you and we will be in touch as soon as we can.

You can find your PM inbox here.

Many Thanks

DaveCD

eForum Team

[welshwing77]

is it £50 for the original suresignal or for a suresignal 2?
what are the main improvements between the models?

[_365_]

You can only get the new version now....it looks nicer and has less buttons