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03-01-2015 08:15 PM - edited 03-01-2015 08:17 PM
Hi there, has anyone had any trouble sending text messages? Some of my messages go through fine, others say Could Not Send, and I end up having to type them out again (as you can't resend or copy and paste) and then try sending them again. Sometimes you have to resend them 2 or 3 times before they go though. I've tried a factory reset, updated all the software on PC Companion, switch off and on again, and it still keeps happening. Any help or advice would be appreciated before I throw it out of the window!! Thanks
04-01-2015 04:41 PM
Hi @SARAH0110
This sounds like a fault with the phone.
Take a look at our repair process here.
Cheers,
Laura
04-01-2015 06:51 PM
Ok, thanks for you help
17-01-2015 09:37 PM
If anyone else is having this problem, turns out it is actually the sim. Had my sim replaced and is working fine now!