Ask
Reply
Solution
26-12-2017 08:06 PM
Hi I am having regular disconnects i think its because the dsl is trying to sync my upload speed too fast for my line and i am getting a lot of fec errors on the upload. My current speeds is 68mb down and 19.1mb up, i think my upload should not be faster than 17.5mb. Im currently gettin 30000 fec errors a minute on the upload.
Can you lower my sync rate a bit. Thanks
28-12-2017 10:42 AM
This is the first time I've come across this issues @ramborobert.
I've privately messaged you on how you can email our team directly, so we can look into this with you.
Thanks.