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01-02-2019 10:26 AM
I ask Vodafone for settlement figure And payed what was ask in 2015 2 or 3 moths later got a bill for £24 phoned Vodafone and got it sorted mistake on their part Then in 2018 got an email saying I sill owed Them £24 just thought it was a computer error And now in 2019 have a default Which having an impact On me getting A mortgage
01-02-2019 11:48 AM
@Mallinson46 It's disappointing to hear you've had this experience with us and your credit file has been affected - I understand how unsatisfying this must be for you. As we'll need to take a closer look into your account regarding this, I've sent you a private message. This will provide you details on how to get in touch with us.