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Mallinson46
2: Seeker
2: Seeker

I ask Vodafone for  settlement figure  And payed what was ask in 2015   2 or 3 moths later got a bill for £24 phoned Vodafone and got it sorted  mistake on their part  Then in 2018 got an email saying I sill  owed  Them £24 just  thought it was a computer error  And now in 2019 have a  default  Which having an  impact  On me getting A mortgage

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Loz
Moderator (Retired)
Moderator (Retired)

@Mallinson46 It's disappointing to hear you've had this experience with us and your credit file has been affected - I understand how unsatisfying this must be for you. As we'll need to take a closer look into your account regarding this, I've sent you a private message. This will provide you details on how to get in touch with us.