Deregister SureSignal - no longer with Vodafone

[Tim7]

Hi guys, please could you tell me how to deregister my SureSignal box as I've just sold it on. I am no longer with Vodafone and had my number ported over to my new contract elsewhere so I cannot log into My Vodafone.

[meturner]

Hi

I also need help to do this. When I "click here" on the links above I get an "Access Denied" message and cannot send a message to the Tech Team. Could someone help me please?

Thanks

Michael

[drey_p]

Hi there

The reason you are getting that error message is because you've not yet been sent a Private Message.  Don't worry - one of the eForum Team will be along as soon as they can to help you get the SureSignal deregistered.

[willsmum]

Hi there,

I need to de-register my sure signal as i am no longer a customer but cant get into my account anymore. Can you please help?

Thanks

Sharon

[Retired-Andy]

Hi Sharon and C-dray,

We can certainly help you both with this.

See how to get in touch here.

Thanks,

Andy

[meturner]

Hi Andy

Can I have help too please? See my post above. No reply?

Kind regards

Michael

[DaveCD]

Hi meturner.

You have received this message because you have not been sent a PM.

Sorry about that, I don't think you've upset Andy so it looks like a human error.:smileyembarrassed:

I have sent you the PM now, so if you contact us here, we'll be in touch.

DaveCD

[GemmaFerrara]

I have just relised my vodafone account has now closed and so my sure signal is no longer working- other family members still on vodafone need to continue using it. So please can I de-register it?

Thanks

[Retired-Matt_B]

Hi @GemmaFerrara,

So that we can look into this further, take a look here for how to get in touch.

We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact us page.

Thanks,

Matt B

[C-dray]

Hi i was called to De register my sure signal box but after passing it on the new owner has come back saying it has not been de registered I need this done ASAP and would like to have proof that it has been completed please

[lennymac]

Hi Vodafone team, I have also left Vodafone and would like to de register my sure signal. Can you help please?