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Solution

Deregister SureSignal - no longer with Vodafone

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Tim7
2: Seeker
2: Seeker

‎16-04-2013 11:00 PM

Hi guys, please could you tell me how to deregister my SureSignal box as I've just sold it on. I am no longer with Vodafone and had my number ported over to my new contract elsewhere so I cannot log into My Vodafone.
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Ben_H
Moderator (Retired)
Moderator (Retired)
In response to Tim7

‎17-04-2013 03:02 PM

Hi Tim7,

 

We'll be happy to check the registration and get it removed for you once we have some security details to prove ownership. Can you contact my team using the instructions I've sent to you here? :Smiling:

 

Cheers, Ben

 

 

 

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Phil
Community Manager (Retired)
Community Manager (Retired)
In response to lennymac

‎28-11-2014 07:14 PM

Hi @lennymac 

 

We'll be able to help with this.  Please contact us here and we'll be in touch with you.  

 

Thanks, 

 

Phil

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patperridge
2: Seeker
2: Seeker

‎29-11-2014 02:59 PM

Hi I have recently closed my Vodafone account, and would like to sell my SureSignal device.  Can you please help me to deregister it.  I'm attaching a photo of the serial number plate with all the details.

Thanks!

Pat Perridge

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Gemma
Community Manager
Community Manager
In response to patperridge

‎03-12-2014 12:41 PM

Hi @patperridge

 

So we can take your details securely, please contact us here.

 

Thanks,

 

Gemma

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