EU Roaming After June 2017

[cyber]

Will the following be included in our roaming allowance?

1. Calls to standard UK numbers. For example, if I'm in France and call the UK.

2. Calls made to standard numbers. For example, if I'm in France and call a number in France or in Italy.

3. Text and picture messages sent to standard UK numbers. For example, if I'm in France and send a text to an UK mobile number.

4. Text and picture messages sent to standard numbers. For example, if I'm in France and text a local French or Spanish mobile number.

[Tash]

@cyber France is included in our Roam-free destinations with Global Roaming. This means you're able to call and text numbers from the UK and other destinations that are in the Roam-free zone too, which will be taken from your inclusive roaming allowance.

You can find more information on Global Roaming here and more information on what's included in your inclusive roaming allowance here.

[cyber]

Thank you Natasha but I don't have Global Roaming or Red or Red value.  I have been told that for instance if I am in France I can call or SMS France or the UK with my allowance but not another country in the roam-free zone.  Could you please confirm.

Also I have 8gb data, will I be able to use it in the roam-free zone, please?

[Getafix]

All first 3  scenarios you have mentioned will be included in your UK Allowance.

Till the changes were made, Picture Messages while roaming were free too. I am assuming that has not changed.

[cyber]

Thank you Getafix but I have been told that for instance if I am in France I can call or SMS France or the UK with my allowance but not another country in the roam-free zone.  Could you please confirm.

Also I have 8gb data, will I be able to use it in the roam-free zone, please?

[chistery]

@cyber, this is all explained here:

http://support.vodafone.co.uk/Using-our-network/Going-and-calling-abroad/Vodafone-Global-Roaming/965...

So yes, it is included.

• If you’re in one of our Roam-free destinations, calls and texts to other Roam-free destinations are also included. For example, if you’re in Spain and phone a hotel in France this would be included

You will also get your full 8GB allowance when roaming in a roam-free destination.

[cyber]

@christery, @Natasha, @getafix

Thank you christery for the link to global roaming but I think that Vodafone Global Roaming is different from the free roaming that is going to occur in June.  I called Vodafone and the chat transcript says:
'If you are visiting say France then France will be treated as 2nd home network and you could use your bundle allowance there as well but you will be charged as per international call rate if you call to other country from France than the UK.

You have 500MB inclusive roaming data-- i.e. to use in Euro zone'.

Natasha, you are a moderator, you should tine up with 191 and let us know the outcome here

[chistery]

From Vodafone:

Our roaming prices are changing

From 11 June 2017, all Pay monthly customers will benefit from Vodafone Global Roaming. This means you’ll be able to use your UK plan of data, minutes and texts in 100 destinations worldwide.

http://www.vodafone.co.uk/explore/costs/travelling-abroad/index.htm

So from June 11th, you'll be able to roam-free in 40 countries and roam-further in 60 more.

http://www.vodafone.co.uk/explore/costs/travelling-abroad/global-roaming/index.htm