Huge bill

[freesoon2014]

my number was used by my wife to call her number, it seems that when answered my number did not disconnect and ran a huge bill up (4 hours).

Should the phone have disconnected when answered?

[BandOfBrothers]

Hi

When I've used my phone to call another number it won't disconnect unless I intentially end the call. 

[freesoon2014]

Thank you so the moral of the story is dont let your wife near your phone... its just that when i queried the bill a customer adviser let slip by saying it should have disconnected after 1 hour ?? tho im not sure if that was correct.

Thank you for your answer.

[donnyguy]

That isn't correct - the phone doesn't disconnect after one hour. It keeps going as long as you want it too. I regularly used my Vodafone to dial into conference calls and these regularly last way over one hour. 

I'd be fuming if my calls were automatically cut off by the network.

[uk3g]

I know Three still does and EE use to automatically disconnect your call after 2 hours as a means of preventing users mounting up huge bills in situations just like the one you've described. 

[Getafix]

I also use my line for conference calls and sometimes they last a long while. I am usually the one that joins up all the calls so would be disappointed if it was disconnected after an hour.

[chistery]

Surely either party can end the call? If you called someone and they answered and then hung up, it would end the call? 

[Devlinl92]

Hi @freesoon2014,

Like @BandOfBrothers has already said, your device will only disconnect a call if you disconnect it yourself,

And If you have called a number and reached the voicemail you would still have to disconnect the call after leaving a message, otherwise the call will remain connected.