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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73567 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229828 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 202442 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Updating Vodafone Connect Router Firmware

Note: This is not about updating firmware on my main router (which is automatic). I have a (fairly basic) sytem of routers behind my Vodafone Connect router acting as switches and WiFi access points. I have seen so many comments about how bad the bac...

New customer.

I ordered a phone online as a new customer on the 28th March and i'm still waiting for it to be delivered. I have had different excuses from different C.S.A's ranging from still pending to queued awaiting dispatch. How long diesbit normally take. I'm...

Ricky599 by 4: Newbie
  • 6977 Views
  • 24 replies
  • 0 thanks

Vodafone smart 5 finding original photo

Hi hoping somebody can help my daughter went to her first concert this weekend, but she messed with the photos and now can't find the original photo is there any way to get these back??

Suresignal V3 not connecting

My suresignal v3 is not connecting. I've had the registration confirmed, restarted the router, done a factory reset, done a ping test: traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 52 byte packets 1  192.168.2.1 (192.168.2.1)  2.124 m...

CV6 - Coventry - Content lock issues

I've phoned no less than four times to get this resolved. Any sites that Vodafone deems 'adult' and I am sent to Vodafone.co.uk.The advisors on the phone also removed the secure net thing, and still no joy. What is going on?

Donna773 by 3: Seeker
  • 3230 Views
  • 2 replies
  • 0 thanks

Unable to get UNC whilst outside the UK

Can someone confirm if a UK Vodafone locked Apple 5S that I bought from the UK (I live in Holland) can be unlocked  if never used in the UK.  I have purchased a UK PAYG voucher and used it for a few calls within Holland (over 30 days ago)  When I try...

BD3 - Bradford

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?I only notice it happening at work.2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Comm...

Check marks in SMS messages?

Hello all,SMS messages in Vodafone Smart Ultra 7.I have tried to search this but no luck, I hope I explain myself correctly  In SMS messages there are check marks at the end of a text message, usually ( I assume) when a message is sent in the list sc...

Sure Signal not working

Hello there.  I have a sure signal that is not picking up the handsets listed for it - I've tried removing and re-entering them, along with all the other troubleshooting tips.  I thought resyncing seems to be the only untried option; when I collected...

Birmingham Planned Maintenance

Hi Ive seen that there has been quite a lot of maintenance work done and more planned over next few days in birmingham and was wondering what the maintenance entails beyond what the network coverage map says which is not very detailed. Is it possible...

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